Commuters boarding a ferry at the Likoni channel. Photo courtesy of KFS.
By MARY IGANA
Kenya Ferry Services (KFS) has enhanced safety measures for commuters across the Likoni channel, managing director Bakari Gowa, has said.
Mr Gowa said the safety measures will ensure the safety of commuters in case of an emergency.
“The ferries have safety and fire-fighting equipment which can be used in case of an emergency,” he pointed out.
He spoke during the KFS customer service week aimed at interacting and engaging with customers to discuss the way forward.
The KFS boss said they have installed portable fire extinguishers in the ferries.
Mr Gowa has assured commuters it was not easy for the ferries to sink and urged them not to panic in case a vessel drifts. He said the ferries have a flat bottom which makes it hard to sink.
Kenya Ferry Services (KFS) managing director Bakari Gowa chats with a motor vehicle driver at the Likoni channel in Mombasa during the Customer Service Week. Photo courtesy of KFS
“The vessel that sank at Mtongwe crossing was a boat and not a ferry and therefore there is no need to panic while on board a ferry,” he said.
The KFS boss assured commuters the facilities on the ferries are capable of handling a drifting vessel.
Mr Gowa said KFS has enough facilities to rescue commuters on board to safety. He said commuters aboard the ferries can have access to safety jackets in less than a minute.
“We have equipment and the facilities on board to ensure the vessel does not sink while plying across the channel,” he pointed out.
The KFS boss said plans are at an advanced stage for the management to discuss security issues to ensure commuters are safe.
“The customer service week is to get feedback from commuters using the Likoni channel on how they feel about our services,” he pointed out.
Mr Gowa also said there are plans to introduce safety features for elderly commuters.
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